Skip to main content

Xingyue (Luna) Zhang, Ph.D.

She/Her
Associate Professor
Phone Number
Campus Mailbox
358420

About

Degrees

Ph.D.
Lehigh University
2018
M.S.
Lehigh University
2017
M.S.
Tongji University
2013
B.S.
Tongji University
2011

Introduction

Dr. Luna Zhang's research interests include Consumer Behavior, Mobile Commerce, Platform Economy, Revenue Sharing, Business Analytics, Large Scale Data Analysis, and Information Systems and Operations Management Interface. Dr. Zhang’s current project focuses on consumer search and purchase in mobile commerce and revenue sharing in the platform economy. Her research has appeared in top academic journals such as Management Science, Production and Operations Management, and Information & Management.

She won the best paper award at the Conference on Information Systems & Technology (CIST) 2021. She received the Distinguished Research Award 2023 and 2020 Student's Choice Voting: Outstanding Faculty Award at the University of Washington Tacoma. She led the Analytics Innovation (A.I.) student club as a faculty advisor to winning the 2020 INFORMS Student Chapter Annual Award, Cum Laude. The women's football club, Seattle Reign FC celebrated her as OL Reign & Starbucks Legend

Dr. Zhang previously taught Introduction to Information Systems, Demand and Supply Chain Planning, and Money, Banking, and Financial Markets at Lehigh University. She teaches various topics in analytics and operations management for undergraduate, Master of Sciences in Business Analytics (MSBA), and MBA programs. 

Scholarly Interests

• Consumer Behavior
• Mobile Commerce
• Platform Economy
• Revenue Sharing
• Information Systems and Operations Management Interface

Teaching

• TBANLT 480 Social Media Management and Analytics (Undergraduate)

• TBANLT 490 Logistics and Supply Chain Analytics (Undergraduate) 

• TBANLT 580 Social Media Analytics (MSBA)

• TBUS 301 Quantitative Methods for Business (Undergraduate)

• TBUS 530 Operations Management (MBA)


 

Selected Publications
  1. Hemant Bhargava, Kitty Wang, and Xingyue (Luna) Zhang, 2022. “Fending off Critics of Platform Power: Doing Well by Doing Good?” Management Science, 68:11, 8249–8260. (Equal contributor).
  2. Xingyue (Luna) Zhang, Oliver Yao, Jiantong Zhang, and Chencheng Fang, 2022. “Redemption, Exposure, and Spillover Effects of Electronic Coupons: An Empirical Analysis.” Production and Operations Management, 32:2, 603-617.
  3. Xingyue (Luna) Zhang, Ruomeng Cui, and Oliver Yao, 2022. “The Version Effect of App and Operating Systems in Mobile Commerce.” Production and Operations Management, 32:2, 637-654.
  4. Xingyue (Luna) Zhang, James Dearden, and Oliver Yao, 2022. " Let Them Stay or Let Them Go? Online Retailer Pricing Strategy for Managing Stockouts." Production and Operations Management, 31:11, 4173-4190.
  5. Xingyue (Luna) Zhang and Haluk Demirkan, 2021. “Between Online and Offline Markets: A Structural Estimation of Consumer Demand.” Information & Management, 58:4, 103467
  6. Xingyue (Luna) Zhang and Oliver Yao, 2020. “How Much is Too Much? The Effect of Call Intensity on Online Purchase." Production and Operations Management, 29:3, 509-525. Lead Article